運送政策

Shipping Policy

Last Updated: [29/01/2025]

Thank you for shopping with GLOW&GO! We aim to provide fast and reliable shipping for all our customers. Please review our shipping policy below.

1. Processing Time

  • Orders are processed within 1 to 2 business days (excluding weekends and holidays) after payment confirmation.

  • Orders placed after [ 1 to 2 ] will be processed the next business day.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery timeframes depend on your location and chosen shipping method:

    • Standard Shipping: [10-15] business days

    • Expedited Shipping: [3-8] business days

    • International Shipping: [15-30] business days

  • Delays may occur due to unforeseen circumstances such as weather, customs processing, or carrier delays.

3. Shipping Destinations

  • We currently ship to all EUROPE.

  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking details.

  • You can track your order using the provided tracking number on our website or the carrier’s website.

5. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us at [glowandgooonline@gmail.com] within [ 15 ] days of delivery.

  • We will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.

6. Address & Shipping Information Accuracy

  • Please ensure your shipping address is correct at checkout.

  • GLOW&GO is not responsible for orders shipped to incorrect addresses provided by the customer.

7. Contact Us If you have any questions about our shipping policy, please reach out to us at [ glowandgooonline@gmail.com ].